We are a division of Advanced Global Productions Ltd. We have been successfully selling online for over 17 years with more than a million orders completed to this day.
All of our products are shipped from our UK warehouse direct, meaning we are able to provide fast delivery, along with UK based telephone, live chat, and email support.
Advanced Global Productions Ltd
The Tube Business Centre
86 North Street
0161 220 1746
Monday to Friday 9am until 5pm
Our website uses HTTPS and also has security protection meaning we do not store any payment details whatsoever.
All payments are managed externally using either SagePay or PayPal both have great reputations for security and protecting user information.
We have been a UK registered company for over 15 years.
We do not share your details with any external companies or mailing networks.
We ship orders every working day, all of our orders are packed and dispatched from our Manchester warehouse.
If your item is running a little behind, simply send an email email@example.com and one of our team will be happy to assist.
Should you have a problem with one of your items, please call our customer services on 0161 220 1746, or send an email to firstname.lastname@example.org with your order number and a brief explanation of the issue.
Please see ‘How do I return?’ section for further information on returning unwanted or faulty items.
As soon as you place your order, we’re on it – we know you need it fast! Unfortunately, this means we will be unable to make any changes to the order if it has already been processed.
However, you are welcome to return any unwanted items for a refund if you advise us within 7 days of purchase.
See ‘How do I return?’ Section for more information.
We’re committed to selling high-quality products we hope you’ll enjoy using, but we also know that, for one reason or another, there may be a time when you need to exchange or return something you’ve bought.
You must notify us of your intent to return an unwanted order within 7 days from the purchase date.
Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
A full refund of the product cost only will be processed.
The Buyer is responsible for return shipping costs and insurance.
You must notify us that you are returning your order as soon as it develops a fault and you will be responsible for the return as all items are return to base warranty.
Please note, you must inform us of the issue within 30 days of purchase.
If the item is electrical and develops an electrical fault after 30 days, please send an email to email@example.com so we can assist further.
In the unlikely event of receiving an incorrect order or substituted item, please accept our apologies and contact us either via email or via our live chat service.
Please return the item in its original condition, and upon receipt and subject to stock, we will ship your correct item or offer a full refund.
Please kindly email us so we can either arrange a courier to collect or send over a pre paid Royal Mail return label.
All returns, faulty & damaged products require an RMA number with your name & address in the package.
Advanced Global Productions Ltd
THE TUBE BUSINESS CENTRE
86 NORTH STREET